8:30am – 5:30pm AEST
(Mon – Fri)

National Relay Service details below

Make a claim

Making an insurance claim is simple with LFI. To begin, just select your insurance type from the list below.

Mortgage protection

LFI
Level 16, 535 Bourke Street Melbourne VIC 3000
Tel: 1300 888 318
Fax: (03) 8613 1999
Email: claims@lfi.com.au

Loan protection

LFI
Level 16, 535 Bourke Street Melbourne VIC 3000
Tel: 1300 888 318
Fax: (03) 8613 1999
Email: claims@lfi.com.au

Vehicle equity

LFI
Level 16, 535 Bourke Street Melbourne VIC 3000
Tel: 1300 888 318
Fax: (03) 8613 1999
Email: claims@lfi.com.au

Home insurance

CGU Insurance
538 Bourke Street
Melbourne VIC 3000
Tel: 1300 306 497
24 hours, 7 days a week

Car insurance

CGU Insurance
538 Bourke Street
Melbourne VIC 3000
Tel: 1300 306 497
24 hours, 7 days a week

Contact us

Name required
Valid contact number required
Valid email required
Valid postcode required
Please choose your region

National Relay Service (NRS)

If you are deaf or require hearing or speech assistance you can contact us via the NRS.

Find out more

TTY / Voice Calls

Ask for 1800 888 318

13 36 77

Speak & Listen

Ask for 1800 888 318

1300 555 727

Translating and Interpreting Service

Ask for 1800 888 318

13 14 50

Copyright © 2021 All Rights Reserved | Insurance cover provided is subject to policy terms and conditions. LFI Group Pty Ltd | ABN 31 138 903 581 | AFSL 413613 (LFI). LFI is the issuer of LFI Loan Protection Insurance, LFI Vehicle Equity Insurance and LFI Mortgage Protection Insurance. LFI acts under its own AFSL and under an agreement with the insurance product issuer, Insurance Australia Limited (IAL) ABN 11 000 016 722 AFSL 227681 trading as CGU Insurance. For more information, see our Financial Services Guide (FSG). All advice on this site is general only and may not suit your particular circumstances, objectives, financial situation or needs. Before purchasing consider your personal circumstances and objectives and the relevant Product Disclosure Statement available on this website or by calling 1300 888 318.