(Mon – Fri)
National Relay Service details below
Make a claim
Making an insurance claim is simple with LFI. To begin, just select your insurance type from the list below.
Mortgage protection
LFI
Level 16, 535 Bourke Street Melbourne VIC 3000
Tel: 1300 888 318
Fax: (03) 8613 1999
Email: claims@lfi.com.au
Loan protection
LFI
Level 16, 535 Bourke Street Melbourne VIC 3000
Tel: 1300 888 318
Fax: (03) 8613 1999
Email: claims@lfi.com.au
Vehicle equity
LFI
Level 16, 535 Bourke Street Melbourne VIC 3000
Tel: 1300 888 318
Fax: (03) 8613 1999
Email: claims@lfi.com.au
Home insurance
CGU Insurance
538 Bourke Street
Melbourne VIC 3000
Tel: 1300 306 497
24 hours, 7 days a week
Car insurance
CGU Insurance
538 Bourke Street
Melbourne VIC 3000
Tel: 1300 306 497
24 hours, 7 days a week
National Relay Service (NRS)
If you are deaf or require hearing or speech assistance you can contact us via the NRS.
Find out moreCopyright © 2021 All Rights Reserved | Insurance cover provided is subject to policy terms and conditions. LFI Group Pty Ltd | ABN 31 138 903 581 | AFSL 413613 (LFI). LFI is the issuer of LFI Mortgage Protection Insurance, LFI Loan Protection Insurance and LFI Vehicle Equity Insurance. LFI may refer clients to Insurance Australia Limited | ABN 11 000 016 722 | AFSL 227681 trading as CGU Insurance (CGU) for home and contents and car insurance products. CGU advises on and issues these products. This is general information only and may not suit your particular circumstances, objectives, financial situation or needs. Before purchasing consider your personal circumstances and objectives and the relevant Product Disclosure Statement available on this website or by calling 1300 888 318. Liberty Financial Pty Ltd | ABN 65 151 158 628 | Australian Credit Licence 286596 is a business partner of LFI. Liberty Financial does not itself underwrite insurance products or services.