(Mon – Fri)
National Relay Service details below
Make a claim
Making an insurance claim is simple. To begin, just select your insurance type from the list below.
Mortgage protection
LFI
Level 16, 535 Bourke Street Melbourne VIC 3000
Tel: 1300 888 318
Fax: (03) 8613 1999
Email: claims@lfi.com.au
Loan protection
LFI
Level 16, 535 Bourke Street Melbourne VIC 3000
Tel: 1300 888 318
Fax: (03) 8613 1999
Email: claims@lfi.com.au
Vehicle equity
LFI
Level 16, 535 Bourke Street Melbourne VIC 3000
Tel: 1300 888 318
Fax: (03) 8613 1999
Email: claims@lfi.com.au
Home insurance
CGU Insurance
GPO Box 9902
in your capital city
Tel: 13 24 80
24 hours, 7 days a week
Car insurance
CGU Insurance
GPO Box 9902
in your capital city
Tel: 13 24 80
24 hours, 7 days a week
National Relay Service (NRS)
If you are deaf or require hearing or speech assistance you can contact us via the NRS.
Find out moreCopyright © 2024 All Rights Reserved | Insurance cover provided is subject to policy terms and conditions. LFI Group Pty Ltd | ABN 31 138 903 581 | AFSL 413613 (LFI). LFI is the issuer of LFI Loan Protection Insurance, LFI Vehicle Equity Insurance and LFI Mortgage Protection Insurance. LFI acts under its own AFSL and until 12 April 2024, under an agreement with the insurance product issuer, Insurance Australia Limited (IAL) ABN 11 000 016 722 AFSL 227681 trading as CGU Insurance. For more information, see our Financial Services Guide (FSG). All advice on this site is general only and may not suit your particular circumstances, objectives, financial situation or needs. Product Disclosure Statements are available on this website or by calling 1300 888 318.